You can reach support by emailing hello@programmerhat.com, or filing a ticket at the support portal https://pghat.atlassian.net/servicedesk/customer/portal/2

Getting Started

Pretty simple. You first need to grant the Jira plugin access to your basecamp account. Click the button “Grant Or Refresh Access to Basecamp (OAuth 2.0)”.

Then, choose the basecamp account to import issues from

Then, choose the basecamp project you want to import issues from

Then, choose the basecamp Todo List to create Jira issues from.

You’re almost done. Look over the list of TODOs the app is about to import for you. Make sure they’re the ones you want:

Finally, click “Import/Sync”.

Contacting Support

Book a time here: https://calendly.com/programmerhat/30min.  Or you can email here: hello@programmerhat.com. Or you can file a ticket at the support portal